Privacy Policy
Privacy
Policy
How Let's Hookah collects, uses, stores and protects your personal information in accordance with the Federal laws of the UAE.
Lets Hookah L.L.C, a limited liability company registered under trader license (1199989) and trading under the name Let's Hookah, with its registered offices located in Dubai, United Arab Emirates.
Let's Hookah provides this privacy policy to inform you of our policies and procedures regarding the collection, use and disclosure of information through the Let's Hookah website. We respect your privacy and are highly dedicated and committed to protecting the personal information of our users, buyers, and other visitors.
By accessing and/or using the Let's Hookah website and/or registering for a Let's Hookah account, you hereby agree to the terms and conditions of this Privacy Policy and the Terms of Service, including our collection, use, disclosure, processing and retention of personal information.
Upon your registration, we ask you to provide certain personal information, including a valid email address, physical address, mobile number and city. We also collect information about your communications with Let's Hookah and with other users.
When you access the Let's Hookah website, we are aware of your usage and gather information relating to such usage, including: IP address, device and connection information, browser information, geo-location information, web-log information, and all communications recorded through the website.
We use collected information to enhance user experience, personalize your browsing experience, monitor the website for preventing fraud and inappropriate content, and to improve our services.
We collect information through the following methods:
- Directly from you β by filling out registration details, completing website forms, and sharing additional information voluntarily.
- Indirectly and automatically β through our systems, including logging your IP address, software configuration, operating system, and through the use of cookies.
- From third party vendors β who provide data to supplement the information we collect about you, in accordance with applicable laws.
- From advertising and marketing partners β to monitor, manage, and measure our campaigns.
- Through referrals β if you are invited to Let's Hookah by another user, we may receive limited information such as your email address.
All processing of your personal information will be justified on legal grounds. Processing is justified on the basis that: you have provided consent, the processing is necessary to perform a contract with you, the processing is necessary to comply with a legal or regulatory obligation, or it supports our legitimate business interests.
Let's Hookah may use your personal information for the following purposes:
- To provide quality service and security β verify your identity, set up your account, log activity, enable communications, provide customer support, and develop and improve our services.
- To ensure marketplace integrity β prevent fraudulent activity, maintain a safe marketplace, conduct security investigations, and enforce our Terms of Service.
- To contact you β as requested by you or as otherwise approved by you or permitted by this Privacy Policy.
- To promote and advertise β send direct marketing messages, show information that may be of interest, and manage promotional activities or events.
- To maintain business records β comply with lawful requests by public authorities and comply with applicable laws.
Let's Hookah applies a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we may retain your personal information for longer periods of time β as long as it is necessary and relevant for our operations, or in relation to closed accounts to comply with applicable laws, prevent fraud, collect fees owed, resolve disputes, or assist with any investigation.
We may share your personal information with third parties as follows:
- Service providers β hosting, billing, payment, forum hosting, community management, data security, analytics, communication systems, mailing, legal and financial advisors, and technical consultants.
- Law enforcement and public authorities β to respond to court orders, judicial process, or regulatory authorities, or where we believe disclosure is necessary to comply with applicable laws.
- Payment processors β for the purpose of facilitating payments and securing the website against fraudulent activity.
- Business transitions β in the event of a merger, sale, acquisition, bankruptcy, or similar event, your data may be transferred as a business asset.
Some of the personal information you provide will be stored or processed on Let's Hookah's behalf by third party suppliers and data processors. Let's Hookah will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and Terms of Service.
We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze web performance, and for marketing purposes. Cookies are small files sent from us to your computer and sometimes back to us.
The Let's Hookah website contains links to third party sites. If you link to a third party website from our website, any data you provide to that website and any use of that data by the third party are not under our control and are not subject to this Privacy Policy. This Privacy Policy applies solely to personal information collected by our website. You should review the terms and privacy policy of any external site before submitting personal information.
We take great care in maintaining the security of the Let's Hookah website and your information, preventing unauthorized access, loss, misuse, alteration, destruction, or damage through industry-standard technologies and internal procedures. We also ensure that any third parties processing your personal information adequately provide for confidentiality and integrity of your data.
Users who have registered agree to keep their password in strict confidence and not disclose it to any third party.
Let's Hookah takes steps to ensure that the personal information we collect is accurate and up to date. We provide you the opportunity to update your information through your account profile settings. If you believe your information is incorrect or inaccurate, please let us know immediately and we will investigate and correct any inaccuracies as quickly as possible.
When updating your personal information, we will ask you to verify your identity before we can act on your request. You can review and change your personal information by logging in and visiting your account profile page.
Let's Hookah will process any requests in line with local laws and our policies and procedures.
This Privacy Policy constitutes the entire understanding between Let's Hookah and the User with respect to the matters contained herein, superseding all prior Privacy Policies.